Watching the 2000 film Memento again, I realized that high-turnover volunteer organizations such as booster clubs suffer from serious amnesia. In the film, 30-something Leonard can’t create new memories because of brain trauma suffered during an assault. Imagine a person who can’t remember the lessons of the past, or the opportunities set to present themselves in the future. Lacking a system of good record-keeping, that’s the situation of most booster clubs. In Memento, Leonard compensates for … [Read more...]